Payments & Refunds

Payment and Refund Policy

This Payment and Refund Policy ("Policy") applies to all users ("Users") of the Palmetto Booking website (www.palmettobooking.com) owned and operated by Palmetto Booking Services LLC ("Company"). By using the website and engaging in any services provided by Palmetto Booking, Users acknowledge and agree to the terms and conditions outlined in this Policy.

1. Payment:

a. Users are responsible for providing accurate and complete payment information when booking services through the website.

b. Payment may be made through supported credit or debit cards, electronic funds transfer, or other payment options specified on the website.

c. Users agree to pay the total amount specified for the selected service, including any applicable taxes, fees, or surcharges.

2. Cancellation and Refunds:

a. Users may cancel their booking and request a refund, subject to the cancellation policy specified for each service.

b. The specific cancellation policy for each service will be clearly stated during the booking process and may vary based on the service provider.

c. Users are encouraged to review the cancellation policy before making a booking.

d. If a cancellation is made within the specified cancellation period and meets the criteria outlined in the cancellation policy, Users may be eligible for a full or partial refund.

e. Refunds will be processed using the original payment method within a reasonable time frame as outlined in the cancellation policy.

f. Company shall not be responsible for any currency conversion fees, bank charges, or any other fees or costs incurred by the User in connection with refunds.

3. Service Provider Responsibility:

a. Palmetto Booking acts as an intermediary between Users and service providers. The cancellation and refund policies of each service provider shall be determined and applied in accordance with their own terms and conditions.

b. Company shall not be liable for any disputes, changes, or cancellations initiated by the service provider. Users should refer to the service provider's terms and conditions for any additional information or requirements.

4. Chargebacks and Disputes:

a. In the event of a dispute or chargeback initiated by the User with the payment provider or credit card company, Users should first contact Palmetto Booking to attempt resolution.

b. Users agree to cooperate with any investigation or verification process conducted by Palmetto Booking or its designated payment processing partner.

5. Changes to Payment and Refund Policy:

Company reserves the right to modify, update, or alter this Policy at any time without prior notice. Users will be notified of any substantial changes to the Policy. Continued use of the website shall indicate acceptance of the modified Policy.

6. Governing Law:

This Policy shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from this Policy shall be resolved in accordance with the laws of the United States.

By using the Palmetto Booking website, Users acknowledge that they have read and understood this Payment and Refund Policy and agree to abide by its terms and conditions.

Accepted and agreed by:

Palmetto Booking Services LLC:

Signature:

Date:

User:

Signature:

Date: